BOOM! Yes, that was my head exploding!

Warning: Informative Rant regarding Zillow-Trulia

This is why the public needs to be careful of the sources they use to make important decisions!

Things that make your head explode!

The DMV at Secretary of State office; Trulia; Zillow; getting “help” from a government agency.

Let’s just grab one of these, and let ‘er rip!

(For the record, I wanted to type the whole thing in BOLD CAPS!!)

I just sent Trulia a message not to renew my PRO subscription. And followed up with a phone call, because they plan on billing me again in just two days, and I want to make sure it doesn’t happen. So, what do they try to do?

Sell me advertising!

I have had profiles on Zillow and Trulia for @ 9 years, have been a full-time Realtor for over 20 years, and still Trulia only credits me with one sale.

Ever.

Total career high of… one!

Zillow was hardly any better: they had me credited with a career high of two (2) sales! So I started manually entering sales into Zillow. You would be shocked at the number of homes that are not in the Zillow system at all.

Our previous home: 100 years old, 2 blocks to downtown, 3 blocks to city hall and neither Zillow nor Trulia have it in the database as a home I can claim a sale on. Really?

I sort of understand some of the properties I sold in gated waterfront communities that they may not be able to access easily. Wait! Those homes are all deeded properties readily available on the county website, so why can these data-mining behemoths not locate the information?

Not even a zestimate for 412 Michigan Ave in South Haven, Michigan. Interesting. It’s not that zestimates have any bearing on reality, it is that so many people THINK the information they are getting online is trustworthy, and it is NOT!

So, today the Trulia rep told me what I needed to do is pay for advertising in my chosen zip codes, and buyers and sellers will then see my profile. I explained that my profile makes it look as if I am a useless slug that can’t sell anything (including my own house!) and I am NOT interested in paying them to send people to my profile for proof that I am worthless after 20 years in the business!

Boom!

How many times will my head explode and I continue on?!!?

Zillow bought Trulia this year, so they now are merging their faulty databases. The rep today said that I will likely see issues with my profile during the merger.

Not likely to get any worse for me, is it?

She confirmed My Florida Regional MLS feeds into Trulia, so the information should be automatically updated. That was after I explained that our MLS goes from Fort Meyers, north to Tampa, east through Kissimmee to the Atlantic Ocean. It is a big MLS! Not the Podunk system she assumed wasn’t feeding into Trulia.

So why, after 9 years, can’t they get it right? Or even close? They could credit me with a couple hundred of my sales and I probably would never even look to see if they were all there. Maybe even 100 would keep me from looking.

But only ONE?!?! I might notice that!

Several times through the years Trulia has said they will fix the feed to my profile. And I have even added some of my sales manually. But, time and time again, this is what I get. The rep said she has hundreds of Realtors in Florida who don’t have issues with their feed.

What makes me so special?

My recent sales range from a $90,000 condo downtown to a $3 Million bay front manse on an idyllic Florida island. I have worked the listing side, the buyer side, and even one with both sides. Trulia even sent me updates on my listings (that sold within days at full price or higher with multiple offers). How can they not at least have the properties they were emailing me about!?!?

Don’t get me started on the agent ratings, recommendations and testimonials! That is a whole other ball of… wax!

So here is my open letter to Trulia, and it will suffice if someone from Zillow would also like to take a look:

I do not want to renew my PRO subscription, that I have had for eight months. I have not gotten any leads from it. The only branding I will get from this is negative! I have had profiles on Zillow and Trulia for @ 9 years, have been a full-time Realtor for over 20 years, and still Trulia only credits me with one sale.

I have recommendations, but no ratings because the customers filled them out before ratings were a feature. I can’t remember if it is Trulia or Zillow, but at least one told me I have the old version of profile, and if I move to the new one I will lose the testimonials that I already have. Great.

Trulia was more useful to me when the blog and Q&A were being utilized. Now, I just don’t see the value of it.

Trulia-Zillow, surely you are working on cross-populating ratings and testimonials, right? Oh well, I’m not paying to see how it turns out.

Please let me know what additional information you need to set up my NON-renewal request.

Rant over. I feel better. Hopefully you are now better informed, and this is a win/win!

Respectfully,

Jim Sweat, ABR, CRS, CDPE, GRI, e-PRO, ILHM

REALTOR

Jim Sweat – Helping Buyers & Sellers Choose Wisely Since 1995 ™

Author of REAL ESTATE CSI: CONTROVERSY, SECRETS, INSIGHT (coming 2015)

American Realty of Venice, Inc.

700 W. Venice Ave

Venice, FL 34285

941-484-8080

http://myfloridahomesmls.com/JimSweat Home search

www.linkedin.com/in/jimsweat LinkedIn

https://www.zillow.com/reviews/write/?s=X1-ZUyz3incawqo7d_93ahq Zillow

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What is the Gulf Shore Lifestyle? Who is Jim Sweat? Why Should You Care?

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Stunning sunsets ~ shimmering waters ~ and world-famous, sun-kissed sugar sand beaches.

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Take the first step.

Call Jim Sweat for a personal consultation.

Author of REAL ESTATE CSI: CONTROVERSY, SECRETS & INSIGHT (coming soon)

I am publishing an insider’s look at the world of real estate, exposing dangers and dirty tricks that cost you money.

Previously a broker/owner in Michigan, now focused on buyers and sellers in Sarasota, Charlotte and Manatee Counties along Florida’s beautiful Gulf coast. Specialties and advanced training in Residential Listings and Sales; Luxury Homes; Distressed Properties (Foreclosures & Short Sales) and Buyer Representation.

Buying or Selling? Hire a professional to represent you! Buyers want the right home at the right price. Sellers want top market value, in the shortest amount of time, and with the least amount of hassle. Jim Sweat has over 20 years of results-proven experience to help you accomplish your goals and bring about a successful closing.

You have to be careful where you vacation – it can change your life! We were only here for a week the first time we visited the Venice-Sarasota area of Florida. A few months later, we sold our real estate company & our house in South Haven, Michigan and made this beautiful location our home!

To serve you better, Jim has earned numerous designations through his commitment and dedication.

Specialties:

  • ABR – Accredited Buyer Representative
  • CRS- Certified Residential Specialist
  • GRI- Graduate Realtor Institute
  • CDPE- Certified Distressed Property Expert
  • e-PRO- Certified Internet Professional
  • ILHM- Institute for Luxury Home Marketing Member
  • Educational Achievement Award Recipient
  • Residential Sales Council Member

Serving buyers, sellers and investors since 1995. I have worked for national franchises and local independent offices, including the brokerage we owned in South Haven, Michigan. We sold the company, and our home, in 2006 to move to Florida.

You want an agent who is focused on you, your sale and your goals.

My focus is on you.

There are thousands of Realtors in the local area all clamoring for your attention. But your move isn’t about me or them.

It’s about You.

Your Life, Your Goals.

I am here to help you evaluate your situation; determine the best course of action; and implement the strategies to achieve your goals of buying and selling in the shortest amount of time, with the least frustration, and the most net profit in your pocket.

I am industrious, innovative and hands-on; utilizing the best of today’s technology and good old-fashioned customer service.

Respectfully,

Jim Sweat, ABR, CRS, CDPE, GRI, e-PRO, ILHM

REALTOR

Author of REAL ESTATE CSI: CONTROVERSY, SECRETS, INSIGHT (coming soon)

American Realty of Venice, Inc.

700 W. Venice Ave

Venice, FL 34285

941-484-8080

http://myfloridahomesmls.com/JimSweat Home search

www.linkedin.com/in/jimsweat LinkedIn

https://www.zillow.com/reviews/write/?s=X1-ZUyz3incawqo7d_93ahq Zillow

Can you believe what I found when I searched “Jim Sweat” online?

Online search reveals “Segal’s Law” scenario.

Wow!

This is a problem for me, other Realtors, and our clients.

Segal’s law is an adage that states:

“A man with a watch knows what time it is. A man with two watches is never sure.”

It refers to the pitfalls of having too much potentially conflicting information when making a decision.

The same thing happens on the internet. I just searched my own name, something I have to do from time to time because I am in a very public business.

The results showed that I have been in the real estate business for 4, 8, 9, 17 or 20 years. Quite a spread.

My production during that time is even more interesting: I have sold 1, 2, 43, or a vague “hundreds of homes” during my entire career.

When you go online to get answers, you want good information. Admittedly, many of the websites I found myself on I have never heard of before, but I did only look at the ones that had my “actual info” and not one of the dozens of other Jim Sweats out there.

Let’s be smart about this. To sort through all of the garbage online and get the real scoop, let’s just look at the best websites.

Is it safe to assume that the top two sites would have the best information? I am talking the two with the most monthly visitors; the largest dollar valuations; publicly traded companies that dominate all of the others for real estate search. This should give us the most accurate, up to date information available, right? They even state that they update their information regularly.

Zillow and Trulia (who are in the process of merging, subject to government approval) are the dominate players in real estate search, and they do not have my information correct. Not even close.

Yes, they have my 20 years right, but Zillow had me completing only two (2) sales during my entire career, and Trulia had me down for just one (1)!

I am in the process of getting those things updated, so the numbers should be different by the time you look for yourself. But, let’s get real! I have had a profile on each of these sites for over five years! How long does it take to “update regularly”?!?

So, is the problem that I have not paid them to make my information accurate? Possibly. I have called them and they tell me they will update my information and it will begin to fill in. But I didn’t pay them, and nothing changed. Trulia says I don’t have any reviews, but there are seven on the site. However, I don’t have any ratings because the reviews were added by folks before the ratings featured existed.

Millions of people go to these sites every month. I would like to ignore them, because the information is factually-challenged, but I can’t do that when most of my potential customers are on these sites.

What about all of the websites I have never even heard of?

See my blog: Real Estate Misinformation and Extortion for more details on the extortion that takes place. https://jimsweat.wordpress.com/2015/01/16/real-estate-misinformation-and-extortion/

Thousands of companies’ business models can be summed up simply “Get money from agents”.

I used to try to keep my info updated on real estate sites, but there is no way to keep up.

The public is going to get a LOT of bad information when they go online. There is no alternative.

Be careful, folks! There is a wealth of information, and misinformation, available online. Find someone trustworthy to help you make sense of it all. It could mean thousands of dollars in your pocket!

Respectfully,

Jim Sweat, ABR, CRS, CDPE, GRI, e-PRO, ILHM

REALTOR

Author of REAL ESTATE CSI: CONTROVERSY, SECRETS, INSIGHT (available 2015)

American Realty of Venice, Inc.

700 W. Venice Ave

Venice, FL 34285

941-484-8080

http://myfloridahomesmls.com/JimSweat Home search

www.linkedin.com/in/jimsweat LinkedIn

http://www.trulia.com/profile/jimsweat Trulia

https://www.zillow.com/reviews/write/?s=X1-ZUyz3incawqo7d_93ahq Zillow